FAQ
How long does shipping take?
Due to high demand, the current delivery time is 8-12 business days. We are working hard to process and ship your order as quickly as possible. Thank you for your understanding and patience.
Are there any shipping costs?
No, all shipments are free of charge.
How can I track my order?
Our processing time is 24-72 hours. Once your order has been shipped, you will receive an email with a tracking link.
How can I contact you?
You can contact us via the contact form on our website. Simply go to the Contact page, fill out the form, and click "Submit".
What should I do if I receive a damaged or incorrect item?
We are sorry for any inconvenience! If you receive a damaged or incorrect item, please contact us immediately with your order number and photos of the issue, and we will assist you with a replacement or refund.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and other secure payment options. All transactions are encrypted for your security.
What happens if my package is delayed?
Sometimes, shipping delays can occur due to customs, carrier delays, or high order volume. If your order has not arrived within the estimated delivery time, please check your tracking link or contact us for assistance.